Our Services

Unified Communications


Optimizing the Virtual Meeting Room

It takes more than a common goal to unify a team. Any organization comes with multiple stakeholders with differing viewpoints and channel-specific languages. The right Unified Communications systems can bring these multiple perspectives together, and when done well, they can revolutionize the way teams work.

The Netrix Unified Communications Practice Group enables your organization to work remotely and efficiently, increasing productivity, reducing cost, and increasing collaboration and visibility across teams, bringing disparate teams together onto one platform. We have partnered and follow Microsoft and Cisco resources to provide best-of-breed solutions focused on the end-user.

organization to work remotely and efficiently, increasing productivity, reducing cost, and increasing collaboration and visibility across teams, bringing disparate teams together onto one platform. We have partnered and follow Microsoft and Cisco resources to provide best-of-breed solutions focused on the end-user.

Migrating to the Cloud

We offer several on-premise, hybrid and UCaaS options (from our IP, UCaaS partner brand called TetraVX) for our clients including:

TetraVX’s UcaaS offerings include all the best practices for cloud-based unified communication. We work with servers you own, on-site at your location or ours, or we can host servers entirely as a subscription service. We understand that migrating from a legacy system to the cloud can be a difficult and complex process, and we are prepared to make that transition seamless for you. Learn more at TetraVX.

Real-time collaboration is a crucial component of business today. The Netrix Unified Communications Team ensures communication tools like instant messaging and voice and video conferencing help your team communicate effectively with peers and customers across the world. We put the enabling technology in place to do business, allowing you to quickly share ideas with colleagues, stay connected from anywhere, and start a conference call or file transfer on demand. With Unified Communications , you can communicate and collaborate with the rest of the world without boundaries without limitations.

  • Avaya Gold Partner – Unified Communication with 15+ Years of Avaya experience
  • Netrix is a Cisco Systems Gold Partner
  • Netrix has six CCIEs including voice CCIE and dual & quad CCIEs and various other Cisco certified professionals.
  • Netrix is a Microsoft Certified Gold Partner in Communications, Messaging and virtualization.
  • Netrix is a Premier Support for Lync Partners (PSLP) certified Partner.
  • Netrix has Lync Microsoft Certified Master (MCM) on its staff.
  • Netrix has six MCITP engineers in Exchange Server, each with 7 years or more in deploying Exchange Server as well as Exchange O365 migrations.
  • Netrix has five MCITP engineers with over 6+ years, per each engineer, in deploying OCS/Lync Enterprise Voice and Exchange Unified Messaging.
  • Netrix has one Microsoft Trainer in Lync and Exchange -12+ years veteran of Microsoft and co-author of “Unified Communications for Dummies”
  • Netrix has over a decade of experience in deploying Cisco, Nortel, and Avaya PBX’s as well as Contact Center solutions.
  • Netrix is a Managed Services Provider for voice solutions, offering hosted Microsoft Lync and Cisco Unified Communications solutions to its customers.
  • Netrix has several PMI certified Project Management Professionals (PMP) on its staff

Featured Items

Gartner’s 2014 Unified Communications (UC) report shows companies increasingly are embracing Lync 2013 now branded as Skype for Business—not just for collaboration but also for the full UC stack including Enterprise Voice. Often, when integrating multiple platforms in a business... Read More...

The evolution of Communication over the last 25 years has been both significant and magnificent. How and where we work share one common theme whether in the office or mobile and that outcome is productivity. Read More...

Park District of Oak Park: Leveraging Technology to Bring Together Community Read More...



Our pledge to our customers is to solve every problem in the most up-to-date solution available.

"We don’t push product. We create the right solution." Ashish Thakkar
Practice Director


Delivering on a Breadth of Experience

The Netrix Unified Communications team specifically tailors a group of products to provide a unified experience for your employees. Our team handles specific end user technology as well as infrastructure, network, security, and compliance. Netrix’s diverse experience in Unified Communications technology brings holistic solutions to our customers. We consider the extent of the user adoption the measure of our success.

Hard work is critical to the success of each project. The Unified Communications team works to define the solution a business needs no matter what technologies or obstacles exist.We represent multiple manufacturers, so are not partial to any specific products. To us, it’s about finding the right solution that brings our clients together to help their businesses succeed.

The Netrix Unified Communications capabilities are not limited to existing environments as they stand. We’re building a practice that is a global solution to enable cloud-centric service offerings to customers throughout the world. We can help you with:

  • Unified Communications Strategy: refreshing the Unified Communications strategy already in place, assessing market trends and client needs, and building a roadmap and end user adoption model
  • Architectural design service: designing, planning and optimizing your office space
  • Interactive voice response solutions for call centers, creating custom developments on top of manufacturers solution
  • Disaster Recovery (DR)
  • High Availability (HA)



We commit ourselves to staying at the head of the curve of today’s technological trends. We’re experts at being up to date with the tools and technologies you need.


Case Studies

Why We're Better

A Holistic Unified Communications Solution

When a team is unified around a singular technology solution, achieving a solid corporate directive becomes easier. Because of our breadth of capabilities, the Netrix Unified Communications group is able to offer expertise that encompasses a holistic Unified Communications solution. We deliver the all-encompassing approach necessary for optimal Unified Communications deployment to help businesses work smarter.

  • Vendor neutral solutions with multiple vendor expertise
  • The highest level of certification for a spectrum of technologies
  • Market-leading solutions from Cisco and Microsoft
  • Expert IT consultants that can handle client needs on a case-by-case basis
  • Ability to consult throughout a project, from envisioning and strategy to implementation and support

Contact Netrix today to speak with one of our Unified Communications experts.


We own it

From the executive offices to the folks in the trenches, every Netrix employee is committed to fix a problem where it is found. We ensure quality and excellent work from the ground up. 

"An optimum Unified Communications experience starts with a unified team and a unified approach." Ashish Thakkar
Practice Director

NEED HELP? Get in touch