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Netrix’s Managed IT Services

Netrix provides Managed IT Services in Chicago tiers to give your organization the right amount of resources to stay focused on what you do best.  Contact us to find out what managed service offerings could best support your goals.

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Managed IT Services

An Always-On and Reliable IT Services Partner in Chicago

Technology systems are always running, even when you’re not there to monitor them. So how can you ensure yours never fail? The Netrix Managed IT Services Practice takes the headache out of running IT. We provide the complete stack of technology services, from monitoring your network and systems 24x7x365 to providing Managed Unified Communications Services to Managed Security Services. The multidisciplinary Netrix Managed Services team can augment your internal IT staff and provide specific IT offerings or provide the entire stack of IT services.

Monitoring services are a key part of the Netrix Managed Services offering. Like an insurance policy for your IT, you can be assured knowing that our team is always keeping a close watch on your systems. By employing managed IT services, Netrix will alert you directly in the event of network or systems failures, and we will communicate the actions we are taking to resolve those issues, ensuring increased IT services uptime.

Sample of our Managed Services offerings:

  • Monitoring & Support Operations – 24/7 Monitoring services provided from Netrix’s Cloud Management Center (CMC) means outages are quickly responded to and networks restored
  • Managed Systems (Servers)
  • Managed Network (LAN/WAN) Services
  • Managed Security Services
  • Managed Voice & Unified Communications (UC)
  • Help Desk & End User Computing Support Services
  • Virtual Chief Information Security Officer (CISO) Services

An Always-On and Reliable IT Services Partner

Managed IT Services Enable Businesses to Focus on Productivity

24x7x365 NOC

Netrix provides 24x7x365 support so that our clients are always up, always running. You are able to choose from gold, silver, and bronze options, as well as the ability for clients to customize a unique managed service offering for their organization.

Upcoming Events

Netrix is devoted to pushing innovation forward. Innovation starts with knowledge. We hold webinars, in-person events, hackathons, and more to help you get ahead. See something you’d like to check out? Register for it today!

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Netrix Difference

Managed Services Credentials
  • Global 24x7x365 Support
  • Tier 1, 2 and 3 level engineers
  • Over 20,000+ phones managed
  • Over 50,000 elements managed
  • Clients across NA, SA, Europe, Asia
  • Private Cloud Hosted Services
  • Hosted UC, IAAS, ODPS, Backup and Recovery
  • Connectivity Offerings
  • Tier 3 data centers owned and operated by Netrix – geographically redundant
  • Private Cloud offering and traditional co-location space
  • Infrastructure as a Service, Storage as a Service
  • MPLS, Dedicated Internet, SIP trunking, PRI

We believe that new ideas need to come from all corners of our organization. That is what drives employee engagement and innovation which in turn results in consistent delivery of superior client services and client satisfaction.

Justin Rapacz

Practice Director

Interested in learning more?

Contact Netrix today to speak with an expert.