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7 Reasons to Integrate Your Contact Center with Teams

Make Microsoft Teams a Part of Your Customer Service Experience

Your employees and customers will love having Teams as part of the picture

Microsoft Teams has become an industry standard. Businesses are finding tremendous value in bringing today’s workstyles and ever-important customer touchpoints together with the Microsoft Teams platform.

Microsoft Teams enables customer interaction work streams by acting as the hub for internal and external customer connection. Teams supports communication across different modes including chat, video meetings, and calling.

Why Netrix? Netrix has been recognized by Microsoft as one of its top Teams partners. The award honors partners who show the most depth of commitments to their Teams practices and winners were selected using a combined analysis of various adoption metrics, customer support activities, and strong Teams adoption practices.

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