Microsoft Teams Services
We help your organization customize, optimize, and securely deploy Microsoft Teams to ensure the best possible return on your investment.
Make the Move to Microsoft Teams
Not sure what you need? Our team can partner with you to figure that out.
There’s a lot more your organization can do with Teams than most people know. Join us in a workshop to show you what’s possible. Netrix, a Microsoft Gold Partner, brings you workshops that immerse you in the art of the possible. We walk you through use case design and deep-dive planning. The result? Actionable recommendations for you to use now.
- Meetings and Meeting Room Workshop
- Teams Calling Workshop
- Teams Apps & Solutions Workshop
Empower your employees, engage your customers, optimize operations, transform products. You can do it all with Microsoft Teams. Drive business innovation with Teams at the core.
Go beyond out of the box meetings and enhance meetings with other O365 integrations, third party integrations, compliance plug-ins, and more.
Teams Room Kits
A hassle-free way to bring audio-visual technology to your workspace. Our TetraVX Room Kits are fully managed and delivered as a set monthly fee, helping your team save time and money.
- No upfront expenses
- End-user support
- License Management
- Monitoring & Management
- Technology Refreshes
Our Hosted Direct Routing for Microsoft Teams is an alternate dial-tone solution for organizations that are not interested in deploying on-premises SBC appliances or having Microsoft as their PSTN/Carrier. With our Hosted Direct Routing, we can provide cost-effective PSTN calling plans through the native Teams interface.
- Cost-effective alternative to Microsoft’s calling plans
- Unlimited domestic calling plans
- Metered international calling plans
- Concurrent session-based calling plans
- Analog device connectivity
- 99.999% uptime
- 24x7x365 managed services
- Financially backed Service Level Agreement
- Global support professionals
SMS for Teams
Send and receive SMS, MMS text messages directly through your Teams UI.
911 & Dynamic 911
Define and validate locations in O365 and configure your emergency calling and call routing policies.
Enable call recording and playback for both PSTN and VOIP calling.
Get the same functionality as legacy fax but with the added benefits of lower cost and higher security.
Provide agents the ability to access and view Microsoft Teams directory, see the presence of back-office Teams users, collaborate with them, or transfer calls. Additionally, agents can leverage their Microsoft Teams device for call handling.
- Single platform for voice and digital channels
- Agent access to Teams corporate directory & user presence
- Seamless call transfer
- Agent call control with Teams devices
Already Made The Move?
Microsoft Teams Integrations & Management
Apps & Solutions
There is a spectrum of integrations that you can make with Teams. From simply bringing the apps you are already using into Teams to completely custom-built applications, you can make Teams your powerful one-stop-shop for productivity.
Build powerful end-to-end business solutions by connecting Teams to the entire Microsoft Power Platform— and to Office 365, Dynamics 365, Azure, and hundreds of other apps—to drive innovation across your entire organization.
Automating Tasks and Low Code Apps
Leveraging the Power Platform, you can take your Teams experience to the next level with low-code tools and powerful business intelligence software. Use flow to automate tasks and make your day more efficient. Build apps with power apps that streamline processes (especially for your first line workers).
Microsoft Teams as a Platform
The value of Teams is that you can bring your existing investments to life allowing them to render in new ways as well as powering the back-end of the solution by leveraging M365 components like SharePoint framework, Graph APIs, PowerApps, Flow, etc.
LAyING THE FOUNDATION
Preparing Your People
Our offering is comprised of three main components: adoption change management, change communications, and training. Through each phase, our team will work with you to develop the right plan, toolkits, framework, and content to help drive awareness, desire to adopt, and knowledge.
Managed Services for Microsoft Teams
Our managed services offering for Teams is designed to help you achieve maximum business value from your investments in Microsoft Teams platform within Microsoft 365 services.
Microsoft Gold Partner
Netrix is a Gold Partner that was referred by Microsoft on over 400 projects last year. This means you can be confident working alongside turn-key projects, proven engineers, and technology that truly supports your business goals.
Interested in learning more?
Contact Netrix today to speak with an expert.