Your Voice and Collaboration Guide
Netrix guides our customers on the path to plan, customize, and optimize their calling, contact center, and collaboration tools. Named a Top Microsoft Teams partner, we securely deploy and integrate the Teams platform of solutions and we train your employees to ensure the best possible ROI.
CONSOLIDATE YOUR COLLABORATION TOOLS
We help our customers decide the best way to consolidate their collaboration platform and use the tools that best meet their unique business needs.
SAVE COSTS WITH SMARTER TOOL MANAGEMENT
We determine the best platform for your business allowing you to exclude tools that are not needed.
IMPROVE CUSTOMER AND EMPLOYEE EXPERIENCE
When your collaboration environment is streamlined and consolidated by a trusted guide, your agents become equipped with the best tools to help your customers.
Level Up Your Microsoft Teams Game
Teams Direct Routing
Direct Routing for Microsoft Teams is an alternate dial-tone solution for organizations that are not interested in deploying on-premises SBC appliances or having Microsoft as their PSTN/Carrier. With our Hosted Direct Routing, we can provide cost-effective PSTN calling plans through the native Teams interface.
Contact Center Integration
Integrating your contact center with Microsoft Teams, can streamline communications and make delivery of customer service easier for your agents. Incorporate SMS, e911, and bring screen pops to your agents’ toolbox. Download our e-book, 7 Reasons to Integrate Your Contact Center with Microsoft Teams.
Teams Managed Services
Netrix provides direct routing, 24/7 support, and network monitoring, so you get the most out of our Microsoft Teams solution. With our services, organizations can leverage cost-effective inbound and outbound PSTN calling through Teams without having to pay for the Microsoft calling plan prices. We act as your carrier and SBC backbone, providing value beyond just PSTN.
Managed Room Kits
When you think about a huddle room or meeting room, there’s a bunch of hardware and software that must work seamlessly for a successful user experience. There are devices on the table, screens, microphones, cameras, projectors and cabling. Your IT shouldn’t have to be proficient in meeting room management and support for your employees.
Microsoft Room Kits were designed and perfected by Netrix to provide an affordable user experience across your organizations’ users, buyers, accountants, management, and leadership.
How can we guide you to the next step?
Netrix provides complete Readiness Assessments to ensure that your network will deliver the highest quality performance with the additional workload based on how you do business and ensuring your remote employees have an enjoyable experience. Learn more →
We showcase modern meetings through “art of the possible” immersive experiences resulting with actionable recommendations to deploy and adopt collaboration tools such as Microsoft Teams Meetings and Meeting Rooms and Teams Calling. Watch a recorded workshop →
It’s impossible to do what we need to do and keep up with technology as it changes. The experts at Netrix have been very knowledgeable. It’s been helpful for us to have the direction from Netrix that we need.